The impact of COVID-19
Consumer digital trends – Now and in the future

How is the current COVID pandemic impacting the long-term digital behavior of consumers? Are they happy with the level of personalization and reassurance that brands are currently delivering via their websites?

To find out we surveyed over 5,000 consumers in conjunction with international experimentation network, Go Group Digital, providing an unrivalled picture of present needs and future digital trends.

Register now for our in-depth report, containing the full findings, broken down by country, along with best practice advice from experts at Go Group agencies. This will be published in June 2020.

  • 34% of global consumers currently spending more time online

  • 25% say they will use digital more post-COVID

  • 73% expect a personalized experience from brands

  • But 57% disappointed by the online response from brands

  • 66% say their current online experience will impact their future spend
5 countries
US, UK, France, Germany, Italy
consumers surveyed

The notable advantage of this approach to AI is that it allows algorithms to learn without requiring a programmer to teach them.

Using this type of algorithm allows Kameleoon's AI to learn visitor behavior and to calculate their future purchase intent with ever-greater precision.

Sébastien Rebecchi, 
 Machine Learning Engineer

Pre-register to receive the study

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